Frequently Asked Questions
Question 1: Is this mat suitable for travel (planes etc...)?
The mat is lightweight which means it is easy to carry in terms of weight. However, its dimensions are standard (183 cm in length and 61 cm in width), so it is important to make sure that it fits in your suitcase ;-)
Question 2: What are the delivery times and costs for YOGATI products?
DELIVERY DELAY :
Delivery in 4 to 7 working days between 8 a.m. and 9 p.m. from Monday to Saturday.
Delivery in 2 to 5 working days, between 8 a.m. and 9 p.m. from Monday to Saturday.
Delivery in 2 to 4 working days.
Question 3: Is it machine washable?
It is imperative to avoid machine washing the yoga mat. In reality, a simple wipe with a damp sponge is enough to preserve its good condition.
Question 4: Is there a warranty on YOGATI products?
Yes of course. We truly believe that we have one of the best yoga products in the world. But, if you don't have a positive experience for any reason, we assure you that we will do our best to make you 100% satisfied .
Buying products online is an arduous task, and we inform you that there is absolutely NO risk to take if you place your order on the YOGATI store: Indeed, if you are not satisfied ( e) of your purchase, return your product and you will be refunded 100% . A replacement of products is also possible in the event of defective products.
To do this, we suggest that you contact us at email@example.com within 30 days of receiving the products to benefit from our return policies.
Question 5: Is a lanyard provided to keep it rolled up?
Yes, there is an elastic strap.
Question 6: I noticed that each side has a different texture. Is there only one high side or can both sides be good depending on the practice?
Both sides of the mat are non-slip, however for yoga practice it is best to use the side with the alignment marks to perfect your postures.